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Terms of service
Terms of Service
Effective Date: July 16, 2026
Welcome to Satinstones. This website is owned and operated by Satinstones LLC. Throughout these Terms of Service, the terms "Satinstones," "we," "us," and "our" refer to Satinstones LLC.
By accessing or using this website, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website.
1. Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms of Service and all applicable laws and regulations.
2. Products and Pricing
We make every effort to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any inaccuracies, update information, or discontinue products without prior notice.
Product images are provided for illustrative purposes only. Due to differences in screen settings and photography, actual product colors may vary slightly.
3. Orders
All orders are subject to acceptance and product availability.
After placing an order, you will receive an order confirmation email acknowledging receipt of your order. This email does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for reasons including:
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Product unavailability
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Pricing or listing errors
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Payment authorization failure
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Suspected fraudulent or unauthorized activity
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Circumstances beyond our reasonable control
If your order is cancelled after payment has been successfully processed, any payment received will be refunded to your original payment method.
4. Payments
All prices displayed on this website are in U.S. Dollars (USD) unless otherwise stated.
Payment must be successfully completed before an order is processed or shipped.
Payments are securely processed through Shopify Payments and other authorized payment providers available during checkout. We do not store your complete payment card information.
5. Shipping
Shipping times, processing times, delivery estimates, and shipping information are outlined in our Shipping Policy.
While we strive to deliver orders within the estimated timeframe, delivery dates are estimates only and cannot be guaranteed.
6. Returns and Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy. Please review that policy before requesting a return.
7. Intellectual Property
All content available on this website, including text, images, graphics, logos, icons, product descriptions, and website design, is the property of Satinstones LLC or its licensors and is protected by applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, or used without prior written permission.
8. Acceptable Use
You agree not to:
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Use this website for any unlawful purpose.
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Attempt to interfere with the security or operation of the website.
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Upload malicious software or harmful code.
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Attempt to gain unauthorized access to our systems or customer information.
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Violate any applicable laws while using this website.
9. Disclaimer
We make reasonable efforts to keep the information on this website accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, or error-free.
To the fullest extent permitted by law, this website and its content are provided on an "as available" basis.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Satinstones LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or the purchase of products through our store.
Nothing in these Terms of Service limits any consumer rights that cannot legally be excluded.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will become effective immediately upon publication on this page. Your continued use of this website after changes are posted constitutes your acceptance of the updated Terms.
13. Governing Law
These Terms of Service are governed by the laws of the State of New Mexico and the applicable laws of the United States, without regard to conflict of law principles.
14. Contact Information
If you have any questions regarding these Terms of Service, please contact us.
Business Name
Satinstones LLC
Store Name
Satinstones
Address
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States
Phone
+1 (505) 528-4216
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (Mountain Time)
Saturday – Sunday: Closed