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Payment Policy

Effective Date: July 16, 2026

Thank you for shopping with Satinstones. This Payment Policy explains the payment methods and terms applicable to purchases made through our website.

Accepted Payment Methods

We accept secure payment methods available at checkout, which may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Other payment methods made available through our payment providers

Available payment methods may vary depending on the order, device, browser, or other checkout conditions.

All payments must be successfully authorized and completed before an order is processed or shipped.

Payment Security

Payment information is processed securely through our payment providers using industry-standard security measures and encrypted connections.

Satinstones does not directly store complete credit or debit card details on our website. Payment information is handled by the applicable payment provider during checkout.

Order Confirmation

After a payment has been successfully processed, an order confirmation email will be sent containing the order details.

If an order confirmation is not received after placing an order, please contact our customer support team.

Currency

All prices displayed on our website are in U.S. Dollars (USD) unless otherwise stated.

Payment Authorization

By placing an order, you authorize Satinstones to charge the selected payment method for the total purchase amount, including applicable taxes and shipping charges.

Failed or Declined Payments

If a payment is declined, fails, or cannot be authorized, the order will not be successfully processed.

Customers should verify their payment information or contact their payment provider if they experience a payment issue.

Taxes

Applicable sales tax will be calculated and displayed at checkout where required by applicable law.

Fraud Prevention

To help protect our customers and business, Satinstones may review, verify, delay, or cancel an order when there is a reasonable concern regarding fraud, unauthorized activity, payment issues, or violations of our store policies.

If an order is canceled after payment has been received, any applicable refund will be issued to the original payment method.

Contact Information

Satinstones

Operated by Satinstones LLC

Registered Business Address:
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States

Phone:
+1 (505) 528-4216

Email:
support@satinstones.com

Business Hours:
Monday–Friday: 9:00 AM–5:00 PM Mountain Time
Saturday–Sunday: Closed

We aim to respond to customer inquiries as promptly as possible during regular business hours.