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Privacy policy
Privacy Policy
Effective Date: July 16, 2026
Welcome to Satinstones. This Privacy Policy explains how Satinstones LLC ("Satinstones," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, create an account, place an order, or otherwise interact with us.
By using our website, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
Information You Provide
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Full name
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Billing and shipping address
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Email address
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Phone number
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Order details and purchase history
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Information you provide when contacting customer support
Payment Information
Payments are securely processed through Shopify Payments and other authorized payment providers available at checkout.
We do not store your complete credit or debit card information.
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Operating system
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Pages viewed
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Referral source
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Date and time of your visit
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Cookies and similar technologies
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Process payments securely
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Provide customer support
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Send order confirmations and shipping updates
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Improve our website and services
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Prevent fraud and unauthorized transactions
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Comply with legal obligations
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Send promotional emails if you have subscribed to our marketing communications
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
3. Shopify
Our online store is hosted by Shopify Inc., which provides the ecommerce platform that enables us to sell our products and services.
Shopify collects and processes certain information on our behalf to provide secure checkout, payment processing, fraud prevention, website hosting, and order management.
To learn more about how Shopify processes your personal information, please visit:
https://www.shopify.com/legal/privacy
4. Cookies
Our website uses cookies and similar technologies to:
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Keep your shopping cart active
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Remember your preferences
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Improve website performance
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Analyze website traffic
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Enhance website security
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Prevent fraudulent activity
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties only when necessary to operate our business, including:
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Shopify
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Payment processors
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Shipping carriers
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Website hosting providers
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Analytics providers
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Marketing and email service providers
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Government or legal authorities when required by applicable law
These providers receive only the information necessary to perform their services and are required to protect your information.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we take appropriate security measures, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
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Complete your orders
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Provide customer support
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Meet legal, tax, and accounting obligations
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Resolve disputes
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Enforce our agreements
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your personal information
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Request a copy of your personal data
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Object to or restrict certain processing activities
To exercise these rights, please contact us using the information below.
9. Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that we have collected information from a child without appropriate consent, we will promptly delete it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised Effective Date.
12. Contact Information
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.
Business Name
Satinstones LLC
Store Name
Satinstones
Address
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States
Phone
+1 (505) 528-4216
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (Mountain Time)
Saturday – Sunday: Closed